Returns & Exchanges
At Jeffrey Campbell, we want you to be completely satisfied with your purchase. We offer returns on unworn, original condition items within 30 days of the delivery date for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original designer shoe box and secure them inside a durable shipping carton to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your package, ensuring any old labels are removed.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund has been processed by our warehouse team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing